Billing Cycles:
A billing cycle consists of 4 successive lessons of either 30-minutes or 1 hour. Each student is required to pre-pay for the upcoming 4 lessons in advance, due the last day of each preceding 4-week cycle. An annual 13-cycle calendar shall be posted below for the current year and invoices sent to each student 1 week prior to the payment due date. Payments are due from all students on their respective due dates, so to avoid interruption of services or late fee penalties all payments must be received by the appropriate cycle due date. An initial registration fee of $25 applies to all weekly lesson programs.

Schedule:
Students are encouraged to maintain the same appointment time each week, except during holiday weeks whereby the studio will post such schedule. In cases where an alternate time or day is selected it must be made at least 24 hours prior to the scheduled lesson. Tuition is non-refundable, non-transferable and due in full at the beginning of each month in advance.

Missed Lessons & Tardiness:
Students may make up missed sessions once each semester (16-weeks). The studio requires 24-hour notice of a lesson cancellation. Lessons must be maintained in their respective time slots and will not be extended for students arriving tardy. Lateness of more than 15 minutes of the scheduled lesson length will be considered absent. Students will be billed for the full session if absent unless the studio was notified 24 hours prior stating the student would be missing the session and requesting a make-up lesson. The studio will prominently post to its website notices of cancellation due to extraordinary circumstances such as bad weather or power outages.

Instrument Maintenance:
Students should bring instruments to their lessons that are tuned and properly maintained so that the training experience is maximized. Always remember to bring your music or if it is lost immediately advise the studio so that we may replace it (the student must bear the cost of replacement). Students will be taught proper care of studio supplied equipment and are expected to adhere to such care guidelines.

Arrival, Departure, and Waiting Room:
Parents are asked to drop off and pick up students no more than 15 minutes prior to, or after conclusion of the student’s lesson. Further, we recommend that families limit the number of members brought to attend lessons as a courtesy to others. Persons waiting in the reception or lobby area should wait quietly so as not to disturb students and instructors. The waiting areas are unsupervised and no food or drinks are permitted in the studio.

Termination of Lessons:
Lessons will be automatically terminated if payment is more than one month overdue. You will receive an e-mail of the termination. Complete payment will need to be made before lessons can begin again. If you should choose to terminate your lessons at any point in time, you must provide a written notice one month in advance of the termination. You may choose not to participate in the one month of lessons, however, the money will still be due. (For example: written notice at the beginning of October means that your lessons would terminate at the beginning of November. The payment for October is still due—whether or not you choose to participate in the lessons.)